Course curriculum
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1
INTRODUCTION
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2
BASIC STEPS
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3
SIMPLE EASY STEPS
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4
LIKE-ABILITY
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5
PEOPLE VARY
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6
DELIGHT FACTOR
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7
DIAGNOSIS OF NEEDS
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8
HANDLING OBJECTIONS
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9
CLOSING THE DEAL
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10
WORDS TO USE WHEN CLOSING
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11
SCIENCE OF EFFICIENCY
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You have the answer to a problem! -
Each step must be done to the BEST of your ability -
Be the Professional - Give the Prescription! -
Like-Ability is a non-negotiable skill -
Know your customer's preferred "language" and speak it -
Oh what great service! -
Questions Questions Questions then LISTEN -
Objection means your customer is INTERESTED -
Principle of Closing -
What's the worst that can happen? No. -
Preparedness
Pricing options
Explain how different pricing options might be valuable to different segments of your audience.
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$100,000.00